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Frequently Asked Questions

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What is the 1Heart franchise opportunity?

1Heart is an established brand in the homecare industry, having been in the business for more than 15 years. 1Heart wants to share this exciting opportunity with people who have a genuine desire to improve the quality of life of seniors and are committed to operating their own business by owning a 1Heart franchise.

Why 1Heart? What is the 1Heart franchise advantage?

1Heart has a proven business model that has been tested and refined over the years, and we share that invaluable knowledge with you. You’ll get hands-on coaching and support in every aspect of the business including:
Finance
Marketing
HR and Staffing
Sales and Business Development
We’ll also keep you informed of the most up-to-the-minute changes in the industry. 1Heart consistently adapts the model to the changing market. This background experience helps reduce and eliminate the risk of failure. Senior care laws are constantly changing and our 1Heart experts keep you informed of the latest eldercare information and regulations.

What is the difference between owning a homecare agency and owning a 1Heart franchise?

Owning an independent homecare company is going the longer and riskier way of doing business because you start from scratch with an unknown brand. Owning a 1Heart franchise is cost-effective and provides quick access to starting your business with professional eldercare information and insight available.
1Heart is a quality brand already recognized for its service excellence, valuable operating system, and productive on-going support. Use of our trusted name gives you a head start when marketing your franchise online and locally. According to Franchise Business Review, senior care franchises are one of the lowest investment risks you can make.

How are homecare franchises surviving and even thriving during the current COVID 19 crisis?

The homecare business is currently stable, despite the global events that have wreaked havoc in other areas of business. Since care for the elderly and vulnerable is a growing need, homecare franchises are a smart bet in a world otherwise hit by layoffs, poor retail sales, and other woes. In fact, the need for homecare has seen a recent bump, given that social distancing makes it more difficult to get out. Homecare franchises offer people a chance to rely on them to make sure their loved ones are cared for in the midst of an uncertain and difficult-to-navigate time.

What is the initial investment for the 1Heart franchise opportunity?

The initial investment ranges from $88, 110 – $127, 160 and this includes the $47,500 franchise fee.

Are there financing options available?

We don’t have in-house financing, but we have major financial group companies that offer financial assistance to 1Heart applicants with 401K/IRA funds or those with a good credit score. We can assist you in securing financing.

What are the complete requirements in setting up a 1Heart franchise?

You need to have a genuine desire to help the elderly, along with the passion and commitment to develop the 1Heart business. You must also:
Complete an application form as the required 1st step in the process
Meet the initial investment and financial requirements
Comply with business license requirements
Follow steps 2 through 6 in the process of franchising

Do I need health or medical experience to own a franchise with 1Heart?

Healthcare knowledge offers an advantage, as does a sales and marketing background or experience in running one’s own business, though it is not a requirement. The business model set-up for your personnel will be discussed during the Discovery Day training session. Your personal 1Heart consulting agent will assist you with any industry inquiries along the way.

What makes an ideal candidate?

If you care about your community, are willing to follow an established system, want to improve lives, have a good mind for entrepreneurship, and want to enjoy more financial freedom, you’re an ideal candidate. 1Heart aims to recruit outstanding business owners who espouse values of quality, kindness, and honesty. Most importantly, you must be committed to both the 1Heart brand and the success of your individual franchise.

What kind of support will 1Heart provide to the franchisee?

1Heart provides complete marketing, training, and pre-opening requirements support and guidance. Initial and ongoing training of managers will be provided, including advice on staffing, recruitment, operations, sales and marketing, accounting, direct referral marketing, and online lead generation support.

Will this be ongoing support?

You will benefit from ongoing support during the lifetime of the 1Heart franchise, which will commence on the day after the initial 5-day 1Heart Business Academy Franchisee Training. Our expert teams will help you navigate the logistics of owning and operating your own business. Every franchisee is assigned a dedicated consulting agent that will provide eldercare information and guidance throughout the entire process.

How big is the caregiver franchise territory?

1Heart offers a large franchise territory with a total population of 400,000 – 450,000 individuals.

Will I be exclusive to the territory provided?

Yes. As a 1Heart franchise Operator in an agreed territory, it will be an exclusive and protected area for you.

Does 1Heart offer multiple territories?

Yes. Prospective franchisees can enjoy a discounted rate on the franchisee if they seek to open in multiple territories. Please contact us for more details.

Is there an opportunity to open a 1Heart franchise for business investors from outside the country?

Yes. You are welcome to open a 1Heart franchise, provided that you have an Investor’s Visa. An Investor’s Visa, also known as an Franchise E-2 Visa, is reserved for nationals of treaty countries (these are countries that maintain a treaty of commerce and navigation with the United States). For more details on how to attain an E-2 Visa, visit www.travel.state.gov. We can also assist you in this process.

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