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Franchising has become an increasingly popular way for people with entrepreneurial spirits to become business owners. According to the latest Franchising Economic Outlook, franchising will add 254,000 jobs throughout the United States in 2023.
Whether you’re a franchisor or franchisee, building strong business relationships is key to your success. As a leader in the senior care franchising world, 1Heart franchise has tips to help you build strong franchisor and franchisee relationships.
Helping Franchisors Form Great Business Relationships
Franchisors are the companies hiring people (franchisees) to become new business owners. Your business can form and build business relationships with franchisees that last a lifetime by following these tips.
Set and Communicate Clear Goals
Companies that want successful franchisees should always focus on clarity. Before hiring any new franchisee, franchisors must set clear and attainable goals. Your business can achieve clarity with franchisees by creating a thorough franchise agreement.
The key to success with this tip is continually communicating goals and expectations with your franchisees. This important step helps ensure your franchisees never feel unclear about their duties and how to achieve them.
Don’t Leave a Lot of Guesswork
A recent study from Quantified Communications found the average worker spends 17 hours per week clarifying previous communication. That’s almost half of a typical 40-hour work week!
Time spent going back over information wastes time for franchisors and franchisees. The more time both sides waste, the less time either one spends on business-related tasks.
You can avoid this costly confusion and guesswork with clear operation manuals, job-related guides, and constant communication. When franchisees don’t deal with frequent confusion, they work safely and efficiently.
Provide a Great Support Network
Throughout a typical workday, it’s normal for questions to arise. When your franchisees run into problems, a great support network can easily solve day-to-day challenges. This type of network also shows franchisees that your business cares about them.
1Heart gives our franchisees continual support from a team of dedicated, friendly, and knowledgeable professionals. Our company also helps franchisees with marketing, accounting, and other business operations.
Avoid Micromanaging
Sometimes, it’s possible to communicate too much. Your franchisees need a clear set of rules to follow and guidelines for business-related tasks. But they don’t need to feel like someone’s watching their every move or second-guessing every decision.
Giving franchisees room to make judgment calls and use their creativity shows your business trusts them.
Communication Tips for Franchisees
No franchise program is complete without a team of franchisees. Set yourself up for instant success by following these tips for excellent business relationships.
Research the Right Opportunity
Performing extensive research is a must, especially when choosing a new business-related venture. Before buying a franchise, consider choosing an opportunity related to your values and interests.
1Heart offers franchising opportunities for people excited about helping seniors in their community. If you’re interested, visit our website to speak to welcoming people about an incredible franchising opportunity.
Be Flexible
Buying a franchise can be a successful venture. But being a franchisee isn’t for the inflexible. Sometimes, you might have to put things on hold to communicate with a franchisor. There will also be times when communications involve upcoming business changes. Being flexible is the foundation for long-lasting relationships between franchisors and franchisees.
Be Available for Your Employees
Something people love about franchises is getting to build their teams of employees. As you depend on communicating with your franchisor, your employees also depend on an open communication line with their leader.
Even with training, your employees will have questions, concerns, and ideas. Being available to hear what your employees say builds a strong team. And a strong team often leads to a successful franchise.
Communicate Often
The best franchisor-franchisee business relationships are ones where both parties communicate. These communications involve more than a quick weekly check-in. As a franchisee, it’s your responsibility to update your franchisor about how things are going.
On the flip side, it’s also essential to communicate concerns that might arise. Talking to a franchisor about challenges could lead you to helpful and effective solutions. You don’t only have to speak to your franchisor when you face difficulties—it’s also great to report your wins or mention new ideas.
When franchisors and franchisees know how to communicate well, they often form strong business relationships.
If you’re interested in becoming a franchisee, 1Heart encourages you to explore our senior care franchise opportunities. Discover how to help seniors in your community, and achieve your entrepreneurial dreams today.